Our Security StandardsOur reopening will adopt the following safety measures to guarantee you a special holiday
Hygiene and Security
- The highest cleaning standards are a given for us: our communal premises are regularly sanitised with ozone and at your arrival you will find your room sanitised and certified
- All the Des Alpes team will wear mask and gloves and everyone has already been trained to offer you the highest service possible.
- Hotel guests are required to wear a mask in the communal areas
- The hotel will offer a number of areas where you can disinfect your hands
- At the hotel we provide sanitised bikes
- On Tuesdays and Thursdays, Claudio, our local guide will accompany small groups to lesser known areas of Val di Fassa
- If allowed by government guidelines, you will be able to use our spa and swimming pool; if not, you will benefit from a 5% discount from our offer
- Our Beauty area is getting organised to pamper you with its special treatments in complete safety! Ready to make up for lost time...
- If it’s permitted, you will be able to book your time at the panoramic swimming pool
- You can reserve your parking area in the garage
- CHECK-IN: It is possible to comfortably check-in from home by sending us your Id card, and the ones of your family members
CHECK IN: after 3 p.m.: we need a little more time to sanitise the room.
CHECK-OUT: We will be happy to prepare your bill for your stay the afternoon before your departure, so that the check-out can also be handled quickly and easily.
- The room must be vacated by 9.30 am to allow for sanitisation
In order to guarantee social distancing and an adequate space between tables, as well as the possibility of enjoying our time together, you will be asked to book your time at the restaurant.
We offer a delicious and energetic breakfast with local products à la carte; everything will be served to your table.We offer new menu options for your lunch bag as well as the classic sandwiches, so that you can be free to eat when you want during your hike.
- We have rearranged the tables in our large communal areas for your family’s safety
- You are going to be able to benefit from our 3000m2 green area which includes....garden, terrace, solarium, playground, and equipped lawn